Effective Date: 25/08/2024
1. Introduction
At ShoutLoudSocial.co.uk, we are committed to protecting and respecting your privacy in compliance with the UK General Data Protection Regulation (UK GDPR). This Privacy Policy explains how we collect, use, and safeguard your personal information when you visit our website and engage with our services.
2. Data Controller and Data Protection Officer
The data controller responsible for your personal data is ShoutLoudSocial.co.uk, registered at Suite 4 The President’s Gallery, Ushaw: Historic House, Chapels and Gardens, Durham, DH7 94H. Our appointed Data Protection Officer (DPO) is Aiden Nord, who can be contacted at [email protected] for any privacy-related inquiries.
3. Information We Collect
We collect the following information:
- Enquiry Information: When you fill out the contact form on our website, we collect your name, email address, and any other details you provide.
- Email Addresses: We collect email addresses from individuals who subscribe to our blog.
4. Lawful Basis for Processing
We process your personal data based on:
- Consent: When you provide your email address to subscribe to our blog.
- Legitimate Interests: To respond to your enquiries submitted via the contact form.
5. How We Use Your Data
We use the collected data for the following purposes:
- To respond to your enquiries.
- To send you updates and newsletters if you have subscribed to our blog.
- To improve our website and services based on your feedback.
6. Cookies
Our website uses cookies to enhance your experience. Cookies are small text files stored on your device to collect standard internet log information and visitor behavior information. You can set your browser to not accept cookies, and the above websites tell you how to remove cookies from your browser. However, in a few cases, some of our website features may not function as a result.
7. Data Security
We have implemented appropriate technical and organizational measures to protect your data from loss, misuse, or unauthorized access. These measures are regularly reviewed to ensure ongoing security.
8. Data Retention
We will retain your personal information only as long as necessary for the purposes set out in this Privacy Policy or as required by law.
9. Your Rights
Under the UK GDPR, you have the following rights:
- Right to Access: You can request copies of your personal data.
- Right to Rectification: You can request that we correct any inaccurate data.
- Right to Erasure: You can request that we delete your data, under certain conditions.
- Right to Restrict Processing: You can request that we restrict the processing of your data, under certain conditions.
- Right to Object to Processing: You have the right to object to our processing of your personal data in certain circumstances, including where we are processing your data for direct marketing purposes.
- Right to Data Portability: You can request that we transfer your personal data to another organization, or directly to you, under certain conditions.
- Right to Withdraw Consent: If we are processing your personal data based on your consent, you have the right to withdraw that consent at any time. This will not affect the lawfulness of processing based on consent before its withdrawal.
- Right to Lodge a Complaint: If you believe that we have not complied with data protection laws, you have the right to lodge a complaint with the Information Commissioner’s Office (ICO), the UK’s supervisory authority for data protection issues.
10. Data Sharing and Disclosure
We do not share your personal data with third parties except in the following circumstances:
- Service Providers: We may share your data with third-party service providers who perform services on our behalf, such as hosting our website, sending out newsletters, or analyzing data. These providers are contractually obligated to keep your data secure and use it only for the purposes we specify.
- Legal Obligations: We may disclose your personal data where required to do so by law or in response to valid requests by public authorities, such as a court or government agency.
11. International Data Transfers
If we transfer your personal data outside the United Kingdom, we will ensure that it is protected by one of the following safeguards:
- The destination country has been deemed to provide an adequate level of protection for personal data by the UK government.
- We use specific contracts approved by the UK government, which give your personal data the same protection it has in the UK.
- Where we use providers based in countries without an adequacy decision, we may transfer data to them under specific contractual clauses that ensure appropriate data protection.
12. Cookies and Tracking Technologies
Our website uses cookies to enhance your experience and analyze our traffic. Cookies are small data files placed on your device, and they may be used for various purposes, including:
- Enabling essential website functionality.
- Analyzing website performance and usage.
- Remembering your preferences and settings.
- Delivering personalized content and ads.
You can manage your cookie preferences through your browser settings, although disabling certain cookies may affect the functionality of our website.
13. Changes to This Privacy Policy
We may update this Privacy Policy from time to time in response to changing legal, technical, or business developments. We will notify you of any significant changes by posting the new policy on our website and updating the effective date at the top of this document.
14. Contact Us
If you have any questions or concerns about this Privacy Policy or our data practices, please contact our Data Protection Officer, Aiden Nord, at [email protected].
15. Governing Law
This Privacy Policy and any dispute or claim arising out of or in connection with it or its subject matter shall be governed by and construed in accordance with the laws of England and Wales.